FAQ

Can a minor book a flight ticket ?

In accordance with the airlines’ general terms and conditions of sale, it is mandatory to be at least 18 years old to register and use Winwinly.

Are there any hidden costs / fees to be aware of ?

At Winwinly, we are transparent! Like yourselves, we do not like the unsavory surprise of last-minute hidden costs. The price displayed on each flight equals to the total price to be paid per traveler. #transparency

What are the rules for luggage ?

The luggage policy is in line with the class of the ticket booked. Before making the payment, you will receive the ticket with the detail of your rights.

Is online payment safe ?

In order to ensure an optimal level of security, we use the international leader in online payment STRIPE. Moreover, our website is encrypted and secure. To check the security of payment on our site, you will notice a padlock in the bar of your browser and the URL ‘https’ which evidences that the site is secure. To reassure you, you can also contact your bank to provide you with a card dedicated to online payments (e-credit card for example).